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How to Find the Best Home Emergency Cover in the UK: A Complete Guide

  • Writer: Smart With Money Team
    Smart With Money Team
  • Feb 28
  • 4 min read

Home emergency cover is designed to give homeowners and renters peace of mind in the event of sudden and unexpected issues with essential systems in their homes. From a broken boiler to a burst pipe, home emergencies can be stressful and costly. In this guide, we’ll explain everything you need to know about home emergency cover in the UK, what it covers, and how to choose the best policy for your needs.


A plumber fixing a burst pipe with home emergency cover policy in the UK.

What is Home Emergency Cover?


Home emergency cover provides you with assistance in the event of unforeseen emergencies in your home. It typically covers repairs and services for essential systems such as:


  • Heating systems (boilers, radiators)


  • Plumbing and drainage (water leaks, blocked drains)


  • Electrical systems (fuse box issues, electrical faults)


  • Security systems (locks, burglar alarms)


In the event of an emergency, home emergency cover can provide immediate support, including 24/7 callouts from qualified professionals. This kind of cover is ideal for those who want to avoid the high costs of emergency repairs or the stress of handling urgent issues on their own.


Do You Need Home Emergency Cover?


While home emergency cover isn’t a legal requirement in the UK, it can save you time, money, and stress in the event of unexpected household issues. It’s especially useful for:


  • Homeowners: Protect your property from costly repairs.


  • Renters: Ensure you’re covered for issues that aren’t part of your landlord’s responsibility.


  • Older homes: Homes with older plumbing, electrical, and heating systems can benefit from emergency cover.


  • Families: Keeping your home running smoothly without worrying about emergencies can bring peace of mind, particularly for families with children or elderly members.


If you’re not sure if you need home emergency cover, consider whether you’re financially prepared for the cost of a plumbing disaster or a broken-down boiler.


What Does Home Emergency Cover Include?


Most home emergency cover policies offer a wide range of coverage, but the specifics can vary between providers. Typically, you can expect the following:


  • Emergency callouts: Access to a 24/7 helpline and tradespeople who can respond quickly to emergencies.


  • Plumbing and drainage: Cover for burst pipes, leaks, and blocked drains.


  • Heating system failures: Including boiler breakdowns and heating system repairs.


  • Electrical faults: Cover for issues with electrical systems, such as fuse boxes or faulty wiring.


  • Lost or broken locks: If your property becomes vulnerable due to faulty locks, some policies will cover repair costs.


  • Alternative accommodation: In some cases, if your home becomes uninhabitable due to an emergency (e.g., flooding or severe structural damage), the insurance may help cover accommodation costs.


How to Choose the Best Home Emergency Cover in the UK


When choosing home emergency cover, it’s important to look at various factors to ensure you’re getting the best value for your needs.


Step 1: Assess Your Property’s Needs


Start by evaluating your home and its systems:


  • How old is your boiler or heating system?


  • Are there any recurring plumbing or electrical issues?


  • Do you live in an older property where systems are more likely to fail?


These factors can help you determine whether you need more extensive cover, such as heating or plumbing cover, or if a basic policy will suffice.


Step 2: Compare Providers and Policies


To find the best home emergency cover, you should compare different providers. Use comparison websites like Compare the Market or MoneySuperMarket to get quotes from a variety of insurers.


When comparing policies, consider:


  • Level of cover: Does the policy cover what you need? Some policies only cover basic services, while others offer more comprehensive protection.


  • Excess: The excess is the amount you’ll need to pay out of pocket when making a claim. Policies with lower premiums might have higher excesses, so it’s important to find the balance between premium cost and excess.


  • Service quality: Look at reviews and ratings from other customers to determine how reliable the provider is and how quickly they respond to emergency calls.


Step 3: Check for Additional Features and Discounts


Many home emergency cover providers offer extra perks or discounts, including:


  • Discounts for multiple policies: If you already have car or home insurance with a provider, you may be eligible for discounts when adding emergency cover.


  • Seasonal offers: Some providers offer discounts during certain times of the year.


  • Free add-ons: Look out for policies that include extra services, such as free annual boiler checks or a free call-out for a certain period.


Step 4: Read the Fine Print


Always read the terms and conditions carefully. Look out for:


  • Exclusions: Certain types of damage or repair might not be covered, such as damage caused by wear and tear.


  • Claim limits: Some policies have caps on the amount they’ll pay out per claim or per year, so it’s essential to understand these limits.


  • Repair or replacement: Check if the policy includes the cost of replacing broken systems or just repairing them.


How Much Does Home Emergency Cover Cost?


The cost of home emergency cover depends on several factors, including:


  • The level of cover: More extensive policies with higher coverage limits tend to cost more.


  • Your property’s condition: Older homes or properties with more complex systems may attract higher premiums.


  • The provider: Different providers will offer different pricing, so it’s worth shopping around to find the best deal.


On average, home emergency cover in the UK costs between £50 and £150 per year. However, this price can vary based on the provider, coverage level, and any additional services offered.


Final Thoughts


Home emergency cover provides essential protection for your home, ensuring you’re not left with hefty repair bills when things go wrong. By assessing your property’s needs, comparing providers, and reviewing policy features, you can find the best cover to protect your home and its essential systems.


Start comparing policies today to find the best home emergency cover in the UK for your needs.



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Additionally, all content provided on SmartWithMoney.co.uk is for informational purposes only and does not constitute financial advice. Please seek independent financial advice before making any financial decisions.

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